Privacy Policy
Liora Diamond is committed to protecting the personal and business information of all its clients and partners. We handle all data with the utmost care, confidentiality, and in compliance with applicable data protection laws.
Liora Diamond collects specific business and personal information from its clients to facilitate smooth B2B transactions. This includes your name, email address, phone number, company name, GST number, billing details, and other relevant business information necessary to process and fulfill your orders accurately.
We also collect technical data such as IP addresses, browser types, and device information to improve our digital platforms and ensure a secure user experience. This technical data is used solely for internal operational and security purposes and is never shared without your explicit consent.
The data collected by Liora Diamond is primarily used to process and fulfill your orders, manage business communication, and maintain accurate transaction records. We also use your information to meet our legal and compliance obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements applicable to the diamond industry.
Additionally, your data helps us improve website performance, personalize our services to your business needs, and send relevant updates related to your orders or account. We do not use your data for unsolicited marketing or promotional purposes without your explicit permission.
Liora Diamond processes personal and business data in accordance with globally recognized data protection standards, including GDPR where applicable. Our legal bases for processing include contractual necessity, where data is required to fulfill an agreement, and legal obligation, where processing is mandated by applicable laws or regulations.
We also rely on legitimate business interest in situations that do not override the rights and freedoms of the individual. Our data practices are designed to be transparent, lawful, and consistently respectful of your privacy at every stage of our business relationship.
Liora Diamond may share your information with trusted third parties such as secure logistics partners and payment gateways, strictly for the purpose of completing your transaction. In cases where legally required, data may also be disclosed to government or regulatory authorities as mandated by applicable law.
We want to be absolutely clear: Liora Diamond does not sell, rent, or trade your personal or business data to any third party for commercial purposes. Any data sharing is governed by strict confidentiality agreements and is limited only to what is operationally necessary to serve you.
Liora Diamond takes data security seriously and employs industry-standard measures to protect your information at all times. All data transmitted through our platforms is secured using SSL encryption, and our servers are maintained with restricted access protocols and regular security reviews.
Our internal systems are structured to limit access to sensitive data to only those team members who require it as part of their role. We continually evaluate and enhance our security measures to guard against unauthorized access, data breaches, or any form of data misuse.
Your data is retained only for as long as it is necessary to fulfill the purpose for which it was collected, including meeting relevant legal and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymized in accordance with our internal data retention policy.
For business clients, transaction records and billing information may be retained for extended periods to comply with applicable financial and tax regulations. All retained data remains protected throughout its retention period and is accessible only by authorized personnel.
As a client of Liora Diamond, you have the right to request access to the personal or business data we hold about you, and to ask for corrections if any information is inaccurate or outdated. You may also request the deletion of your data, subject to any legal retention requirements that may apply.
If you have previously consented to receiving marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of your rights, please contact us at contact@lioradiamond.com and we will respond promptly.
Liora Diamond uses cookies on its website to enhance user experience and gather analytical insights about how visitors interact with our platform. These cookies help us understand traffic patterns, most-visited pages, and areas where the overall user experience can be further improved.
Cookies do not collect personally identifiable information and are used purely for improving website functionality and performance. You can manage or disable cookies through your browser settings; however, please note that doing so may affect the availability of certain website features.
By using the services of Liora Diamond, international users agree to the transfer and processing of their data in India, where our operations are based. We ensure that all such data transfers are handled with appropriate safeguards and in full compliance with applicable data protection regulations.
We recommend that international clients familiarize themselves with this Privacy Policy before engaging in any transactions with us. If you have concerns regarding cross-border data handling, our team is available to address your questions and provide any necessary clarifications.
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes or claims arising from the collection, use, or processing of your data under this policy will be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
We are committed to resolving any privacy-related concerns in a fair, timely, and transparent manner. If you believe your data has been handled incorrectly, we encourage you to reach out to us directly before escalating the matter to any regulatory authority.
Liora Diamond
Email: contact@lioradiamond.com
